Salla Call Center Analysis
تفاصيل العمل
I worked on analysing Sallah Call Center performance data from Sallah, and my goal was to transform raw . numbers into clear insights that can actually support decision-making and highlight areas of improvement. Applied SQL and Python to extract key performance indicators (KPIs) and identify critical factors . influencing service efficiency and customer churn. Designed Power BI dashboards to present sales trends and insights into marketing decisions.
مهارات العمل
