AI Auto-Reply for Customer Inbox

outes incoming customer emails through an AI step that drafts a contextual reply based on the inbox history and the order context. Each draft is pushed to a Telegram channel where a human operator approves, edits or rejects it — only approved replies actually go out. Combines automation speed with human quality control. Reduces first-response time without losing the brand voice on tricky issues. KEY FEATURES • AI-generated reply drafts based on email context • Telegram approval step before any reply is sent • Logs every interaction to Google Sheets for review • Operator can edit drafts before approving • Falls back gracefully if AI confidence is low TECH STACK / SKILLS TAGS n8n, AI Agents (LLM), Outlook, Telegram Bot, Google Sheets